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cheapwebsiteses
Oct 28, 2021
In General Support
It can happen that a customer made a purchase accidentally, or that their needs were not met. If that is the case you can read your rights below. After an agreement is signed. After a signed agreement or confirmed purchase, Cheapwebsites will immediately begin the process of making the website and registrating the site with it's legal names and requirements. Cancelation will therefore not be possible until the end of the agreement. If between 14 days after the website has been constructed the client is not happy with any functions or features, the client has the right to notify any discontempt or changes required via email at info@cheapwebsites.es . If Cheapwebsites is unable to fix the changes required within the next 3 months, clients are entilted to cancel the agreement and end payment. To modify a purchase, customers can contact us at our support and mail us at info@cheapwebsites.es
Cancelling or Modifying a Purchase content media
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cheapwebsiteses
Oct 28, 2021
In General Support
Wordpress allows for millions of open source plugins to be downloaded, and can be used under request of the customer. Downloading the right plugin To ensure plugin compatibility, we ask the client to send us the name and information about the required plugin, as not all plugins are user friendly or updated to work with the latest version of Wordpress. Additionally not all software or plugins recognise Wordpress. Please be sure to check what plugins you can install on your website at https://wordpress.org/plugins/ Updating Plugins At Cheapwebsites, updates and maintenance are included within the websites when these plugins are compatible with Wordpress. Contact us if you need a website which remains upto date with the latest plugins!
Adding plugins to your website content media
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cheapwebsiteses
Jul 07, 2021
In General Support
Businesses often need to adapt and fit new customer needs, whether this is through announcing a new sale, selling new products or changing important information about your business, you will need to update your website. After the 14 day test trial of your website, customers can contact our technical department at cheapwebsites.es/support. The technical staff will then send a confirmation of the hours required, and once approved by the consumer the changes will be updated within the following time frames: Small adjustments - Small works such as editing business hours, few images -No more than 30 minutes of editing time required -Expected time 48 hours during business days Medium adjustments -Changes in texts, or several images, menu or pricing changes. -Editing time between 30 minutes upto 2 hours -Expected time within 5 business days Large Adjustments -Many changes in design, images, text or special functions -Editing time betwen 2 hours and 8 hours -Expected time 10 business days. Any requests which require more time will receive a matching time estimation with pricing.
Editing a website after it has been created content media
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cheapwebsiteses
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